Philippine Airlines (PAL) today announced the cancellation of several domestic flights scheduled for Thursday, September 25, 2025, due to the proximity and potential impact of Severe Tropical Storm “Opong” (international name: Bualoi) on various airport stations. The decision prioritizes the safety of passengers and flight crews.
Affected Flights for Thursday, September 25, 2025
The following flights have been canceled:
PR 2653/2654: Cebu – Catarman – Cebu
PR 2671/2672: Manila – Calbayog – Manila
Advisory to Affected Passengers
Passengers booked on these canceled flights are strongly advised NOT to proceed to the airport. PAL offers the following options for affected passengers:
- Rebook Your Ticket
You may rebook your ticket in the same cabin class on a flight with available space within 60 days from your original flight date.
- Convert to Travel Credits
Alternatively, you can convert the value of your unused tickets into Travel Credits. These credits are valid for future ticket purchases for two years. As an added incentive, passengers affected by this disruption will receive a 5% incentive added to their Travel Credits.
- Refund
If you choose not to rebook, you may opt for a full refund of your unused ticket, excluding the ticketing service charge.
Flight Status and Further Information
PAL encourages all passengers to monitor the status of their flights regularly:
Online: Visit the Flight Status section on the official website: www.philippineairlines.com
Social Media: Check for the latest advisories on the Official PAL Facebook page.
If your contact details are accurately recorded in PAL’s reservation system, you will be informed of your flight’s status via e-mail, telephone call, or SMS/text message.
Contacting Philippine Airlines
Passengers needing assistance or further information may connect with PAL 24/7 through the following channels:
Manila Landline: (+632) 8539-0000 / (+632) 8855-8888
Philippines Mobile: (+63) 919-056-2255
US and Canada Toll Free Number: 1-800-435-9725
PAL Help Page: https://pal.my.site.com/s/
Messenger: https://www.m.me/PhilippineAirlines
Viber: Search for ‘Philippine Airlines’
WhatsApp: https://wa.me/639178305810
PAL strongly advises residents in all affected areas to closely monitor official government advisories and take necessary precautions for the potential impact of Severe Tropical Storm Opong (Bualoi).
