LBC Express, the leading Philippine courier, cargo, and money remittance service, today issued an advisory to its valued customers regarding potential delays in its operations and package deliveries across the Mindanao region following the powerful Magnitude 7.6 offshore earthquake.
The significant seismic activity and its subsequent aftershocks have resulted in severe damage to infrastructure, roads, and power/communication lines in affected provinces, particularly in Surigao del Sur and Davao Oriental. These conditions are temporarily impacting LBC’s logistical network in the area.
Safety and Service Commitment:
The safety and well-being of LBC Express employees and customers remain the company’s paramount concern. In response to the disaster, LBC is implementing necessary precautions and actively monitoring the situation on the ground.
- Service Delays Expected: Customers are advised that the processing, transit, and delivery of packages bound for and within the affected areas of Mindanao may experience unforeseen delays. The company is working diligently to assess the extent of the damage to its local branches and logistics routes.
- Contingency Measures: LBC’s operational teams are mobilizing contingency plans to secure all shipments and facilities and to resume full operations safely and efficiently once local authorities deem conditions safe.
- Commitment to Delivery: LBC Express is committed to delivering all parcels and cargo as quickly as possible, prioritizing the well-being of all personnel involved in the delivery process.
“We extend our deepest sympathies to all those affected by this severe natural disaster,” said a spokesperson for LBC Express. “Our teams are working tirelessly to navigate the challenges presented by the damaged infrastructure. We are putting safety first, but rest assured, we will work hard to ensure your parcels reach their intended destinations as soon as conditions allow.”
LBC Express thanks its loyal customers, or Ka-LBC, for their patience and understanding during this challenging time.
Updates and Inquiries:
Customers are encouraged to track their packages via the official LBC website and utilize the company’s official customer service channels for specific inquiries. LBC will provide regular updates on the situation as road access and operational capacities are restored.
