Syspro BPO, Inc., a premier subsidiary of the logistics giant Royal Cargo, officially announces its strategic evolution and expanded service portfolio. Formerly known as Royal Global Services, Inc., the rebranding to SYSPRO marks a significant milestone in the company’s mission to deliver high-quality, cost-efficient, and truly integrated business process outsourcing (BPO) solutions to a global clientele.
Leveraging over 20 years of deep-rooted BPO expertise, SYSPRO has transitioned from a specialized logistics support unit into a versatile powerhouse capable of streamlining operations across a diverse range of industries. The company’s unique value proposition lies in its ability to combine the institutional stability of Royal Cargo with the agile, tech-forward approach of a modern BPO provider.
SYSPRO’s expanded service suite is designed to address the complex demands of the modern enterprise, categorized into two primary pillars:
1. Specialized Voice & Non-Voice Call Center Services. From high-touch customer support to technical troubleshooting, SYSPRO provides seamless communication channels that enhance brand loyalty and operational transparency.
2. Multi-Industry Back-Office & Technical Support While maintaining its gold-standard support for Supply Chain & Logistics, SYSPRO has significantly scaled its “Non-Logistics” divisions to include:
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Professional Services: Finance & Accounting, HR Services, and Legal Support.
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Specialized Talent: Headhunting, Executive Search, and Virtual Assistance.
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Technical Excellence: IT & Software Development, Digital Solutions, and R&D.
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Niche Sectors: Healthcare Support and Construction & Project Management. “Our evolution to Syspro BPO, Inc. represents more than just a name change,” said a spokesperson for SYSPRO. “It reflects two decades of refining ‘integrated services that work.’ We aren’t just a service provider; we are a strategic partner that understands the DNA of global trade and corporate efficiency.”
