To ensure the safety of all passengers and crew, 2GO Travel has announced updated departure schedules for several voyages due to the adverse weather conditions caused by Typhoon “Basyang.”
Safety remains 2GO’s absolute priority. In coordination with local maritime authorities, 2GO has adjusted its itinerary to avoid the typhoon’s projected path and ensure a secure transit for all travelers.
2GO understands that schedule changes can be disruptive, and it is committed to providing flexible solutions for those impacted:
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Notification: All affected passengers have been notified via SMS using the mobile number provided during the booking process.
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Rebooking & Refunds: Passengers may choose to either refund their tickets or rebook for a later date within the ticket’s validity period.
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Where to Process: These transactions can be handled at the original point of purchase or at any 2GO Corporate Ticketing Outlet.
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Requirements: Please present your unused ticket and a valid government-issued ID to facilitate the process.
2GO Travel apologizes for any inconvenience these changes may cause. We thank our passengers for their patience and cooperation as we navigate these weather challenges. Our team is working around the clock to ensure that operations resume as soon as conditions are deemed safe.
