The Philippine Economic Zone Authority (PEZA) has reaffirmed its support for high-value global investments following the dual-site launch of VOYA Financial Philippines.
The company, a leading health, wealth, and investment solutions provider, marked its entry into the Philippine IT-BPM sector with back-to-back ceremonies in Clark, Pampanga, and Filinvest City, Alabang.
PEZA Deputy Director General for Operations Vivian S. Santos joined VOYA executives at SM City Clark to inaugurate the company’s first Global Capability Center (GCC) in the country. This milestone was quickly followed on March 23, 2026, by a ribbon-cutting ceremony for VOYA’s future site in Alabang, graced by PEZA Director General Tereso O. Panga.
These twin milestones underscore VOYA’s confidence in the Philippines as a strategic hub for knowledge-driven services, including:
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Customer Care & Experience
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Back-Office Operations
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IT-Enabled Solutions
The launch events were led by high-ranking VOYA Financial executives, including Executive Vice President and Chief Technology and Operations Officer Santhosh Keshavan, and Incoming Country Head of VOYA Philippines Mark David. Their presence signaled a long-term commitment to leveraging Filipino talent to support VOYA’s global operations.
Director General Panga highlighted the significance of this expansion, noting that the IT-BPM sector remains a primary engine of the Philippine economy. Within PEZA-governed zones alone, the industry accounts for:
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PhP360 Billion in total investments.
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1 Million+ Filipino workers employed. “VOYA’s expansion from Clark to Alabang reflects a strong commitment to grow in the Philippines,” stated Director General Panga. “PEZA stands ready to support this journey by providing the enabling business environment that will ensure growth and success.”
As VOYA Financial Philippines scales its operations, PEZA continues to focus on fostering a “business-friendly” ecosystem. This partnership aims to drive inclusive and sustainable growth, providing high-value career opportunities for Filipinos while cementing the country’s status as a premier destination for global shared services.
