Thursday, September 18, 2025

LogiSYMPH2025 panel declares: The human element is the key to digital transformation of logistics industry

Day two of LogiSYMPH2025, a leading global symposium for logistics and supply chain professionals, shifted its focus from technology to the human element, highlighting the critical role of people in the digital transformation of the logistics industry.

Under the theme “Tech Meets Tribe,” the event emphasized that digital tools are only as effective as the teams that implement and use them. This central idea was explored in depth during the “Supply Chain Orchestration” panel, moderated by Stephanie Krishnan and featuring industry experts Lawrence Goh, Rosalie Pañares, and Andrew Varona.

The discussion underscored that successful technology adoption is fundamentally a matter of human engagement. Panelists unanimously agreed that a holistic, human-centric approach is essential for navigating the complexities of modern supply chains. A key takeaway was the immense value of inter-generational teams. The panel noted that bringing together the fresh perspectives and digital fluency of Gen Z with the deep, real-world experience of seasoned supply chain leaders creates a powerful synergy.

“The most sophisticated software is useless without the right team to implement it,” said Stephanie Krishnan. “Our discussion revealed that the real innovation comes from bridging generational divides. By combining the digital native mindset of Gen Z with the wisdom of experienced professionals, we can create a resilient, agile, and realistic approach to technology adoption.”

This collaborative dynamic, the panel explained, provides teams with the insight and resilience needed to anticipate challenges and drive meaningful change. The symposium concluded that true supply chain excellence is not just about the latest technology, but about empowering the diverse individuals behind the systems.

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