The Maritime Industry Authority (MARINA) is pushing for digital transformation as it held more consultations on the proposed Memorandum Circular titled, “Rules and Regulations on the Mandatory Implementation of the Shipping Online Ticketing System (SOTS) for Inter-Island Passenger Ships” in Cebu City and Iloilo City, two of the country’s major connection points to various islands in Visayas and Mindanao.
The consultations focused on the Representatives from domestic shipping companies, the Philippine Ports Authority (PPA), local government units (LGUs), and technology providers actively participated in the comprehensive discussions.
“It is about improving public service, ensuring transparency, and safeguarding passengers,” MARINA said.
The Shipping Online Ticketing System (SOTS) is a core initiative under MARINA’s modernization agenda, aligned with its digitalization program and the updated Maritime Industry Development Plan (MIDP).
It will streamline ticketing and passenger processing, ensure transparent fare collection, enable convenient digital and assisted online booking, enhance safety through real-time passenger manifests, and support data-driven regulation of inter-island routes.
Director Annabell P. Lagas of MARINA’s Domestic Shipping Service stressed, “Digital transformation in domestic shipping is not only about technology—it is about improving public service, ensuring transparency, and safeguarding passengers.”
Lagas added that industry input is vital in shaping policies that are progressive while grounded in the sector’s operational realities.
MARINA will continue reviewing all comments and recommendations, conduct further technical consultations as needed, and incorporate revisions before issuing the final Circular, while reaffirming its commitment to inclusive governance and sustained dialogue with the industry.
