2GO Travel, the Philippines’ premier sea travel provider, wishes to inform the public of updated departure schedules for select voyages.
These adjustments have been implemented as a proactive measure to address operational concerns and ensure the continued safety and reliability of our services.
2GO Travel prioritizes the safety of its passengers and crew above all else. While schedule changes can be disruptive, these modifications are necessary to maintain our high standards of maritime excellence.
To provide flexibility, 2GO is offering the following options for all passengers on the impacted voyages:
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Rebooking: Passengers may rebook their tickets for a later date within the ticket’s validity period.
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Full Refund: Passengers who choose not to proceed with their travel may apply for a full refund of the ticket cost.
Affected travelers can process their refunds or revalidations through the following channels:
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Original Point of Purchase: Visit the specific outlet or agency where the ticket was initially bought.
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Corporate Outlets: Visit any 2GO Corporate Ticketing Outlet nationwide.
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Requirement: Please present your unused ticket and a valid government-issued ID.
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All affected passengers have been notified via SMS using the mobile numbers provided during the booking process. We encourage travelers to check their messages for specific details regarding their new departure times.
2GO Travel sincerely apologizes for any inconvenience these changes may cause. We thank our passengers for their continued patience, cooperation, and trust as we work to ensure everyone reaches their destination safely.
