Malacañang on Tuesday underscored President Ferdinand R. Marcos Jr.’s steadfast commitment to protecting the welfare and mental well-being of Filipino learners following the official launch of the Department of Education’s (DepEd) Learners TeleSafe Contact Center Helpline.
At a press briefing in Malacañang, Presidential Communications Office (PCO) Undersecretary and Palace Press Officer Claire Castro emphasized that the initiative directly reflects President Marcos’s directive to elevate student welfare into a national priority.
“Inilunsad kahapon ng Department of Education – sa pangunguna ni Secretary Sonny Angara – ang Learners TeleSafe Contact Center Helpline para sa mga mag-aaral na may hinaharap na mental health crisis at kabataang kailangan ng immediate professional intervention,” Castro stated, highlighting the urgency of providing immediate professional intervention for youth in crisis.
To ensure seamless and immediate support, the TeleSafe Helpline is directly linked to the National Center for Mental Health (NCMH) Crisis Hotline. This partnership guarantees that callers are connected with trained mental health professionals equipped to handle emergencies.
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The Core Message: “Hindi biro o kahinaan ang mental health issues. May mga taong handang makinig at gumabay sa inyo,” Castro added, reinforcing the administration’s stance on destigmatizing mental health struggles.
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Assurance to Families: “Makakaasa ang sambayanan na may dalubhasang handang tumulong sakaling magkakaroon ng mental health emergency sa kanilang pamilya.”
DepEd and Malacañang urge students, parents, and relatives who require mental health guidance or immediate intervention to utilize the following official channels:
| Method | Contact Information |
| Hotline Number | #33733 |
| Mobile Number | 0945-175-9777 |
| Official Email | weprotectlearners@deped.gov.ph |
The launch of the TeleSafe Contact Center Helpline marks a pivotal step forward in the administration’s collaborative efforts to build a safer, more supportive educational environment for every Filipino child.
