To ensure smooth and efficient export transactions, Ocean Network Express Philippines, Inc. is strictly enforcing its “No SI, No Loading” policy. Customers are urged to submit complete and accurate Shipping Instructions (SI) before the designated SI Cutoff to avoid delays and ensure timely cargo loading.
Failure to comply with this policy will result in unloaded cargo, with all associated costs becoming the responsibility of the export customer.
In addition, Ocean Network Express has rolled out an enhanced Cargo Tracking feature on the ONE eCommerce platform. This upgrade offers a more intuitive experience and provides actionable insights to help customers monitor their shipments efficiently and stay ahead of any potential issues.
Key Features of the Enhanced Cargo Tracking:
- Enhanced Visibility: Track your shipment’s journey with a clear, vertical timeline and progress bar.
- Upcoming Deadlines: Receive timely, color-coded alerts highlighting the urgency of critical milestones.
- Exception Alerts: Stay fully informed with real-time notifications for schedule changes or delays.
With these upgrades, customers can better manage their shipments and stay updated on any irregularities, ensuring a smoother experience throughout the shipping process.