LBC Express Inc., the country’s leader in retail and corporate courier and cargo services, money remittance, and logistics solutions, said that choosing Converge ICT Solutions Inc. has enabled them to become more inclusive in its services even to the remotest areas in the country, like Batanes.
LBC Senior Vice President and Head of IT, Alexander Francis “Alfie” Deato, emphasized that in today’s fast-paced environment, having a reliable connectivity provider is crucial for business operations.
“Whether it’s tracking deliveries, processing payments, or sending remittances, connectivity is key to meeting customer expectations,” he said.
He recalled that 11 years ago, real-time updates were not standard practice, but technology has made it possible in ensuring access to services despite geographic barriers.
Powered by Converge’s pure fiber connectivity, LBC guarantees expedited services, keeping customers informed with real-time updates at every stage of the process, ensuring customers can access their funds and parcels whenever and wherever needed.
With its full fiber connectivity, he said that Converge enables LBC to expand many branches outside Luzon, with branches in remote areas in Visayas and Mindanao, and Batanes.
“Like Converge, we are committed to serving unserved and underserved areas, ensuring that even places like Batanes, where connectivity is sparse, are not left behind,” he said.