TransAsia Shipping Lines, Inc., today announced the temporary cancellation of two trips for its vessel, M/V Starlite Phoenix (Voyage TransAsia 20), to facilitate essential preventive maintenance. This measure is a proactive step to ensure the continued safe and reliable service for all passengers.
The following trips scheduled for Saturday, October 12, 2025, have been cancelled:
Route Departure Time
Batangas to Caticlan 7:30 AM
Caticlan to Batangas 7:30 PM
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Resumption of Service
TransAsia Shipping will announce the full schedule resumption tomorrow, October 13, 2025, following the successful completion of the maintenance. Passengers are advised to monitor the official TransAsia Shipping Lines social media channels and website for the official advisory.
Passenger Information and Assistance
All passengers with confirmed bookings on the cancelled trips are entitled to a full refund or free rebooking for a future date.
Affected passengers are strongly encouraged to contact the Starlite Customer Information Center (CIC) for immediate assistance regarding ticket processing.
Starlite Customer Information Center (CIC) Contact Details:
Landline: (02) 7709-0289
Mobile: 0956-308-2407
Mobile: 0906-510-1616
TransAsia Shipping Lines, Inc. deeply regrets the inconvenience this necessary service interruption may cause to our valued passengers and thanks them for their understanding as the company prioritizes safety and service quality.
